Thursday, February 19, 2009

A Statement From Boomerang Data Recovery

Here is Boomerang Data Recovery's statement about banned licenses. Adam Yates writes that you should contact them to review your license. The only problem is Adam, you guys do not respond.

"November 12, 2008

Activation Server Gone Wild...
Hey gang,

Our activation server got a little aggressive yesterday, as a few hundred of you area already aware (our support queue has been loaded)...

What's happened? Well, with the release of version 2, licensing is being enforced, which essentially means that any one using the software for commercial/profit/etc reasons will likely be sniffed out and banned until they upgrade. We're not making the activation unusable, we're forcing an upgrade to the proper version for these people.

How does out License Server determine or conclude you are behaving in a 'commercial' activity? Quite simply: Use. The more you save, the more times you save the more likely you're using Boomerang not for personal use. Frankly, just how many times does a person need to recover their data anyway? Some of these deactivations were for uses as much as 3000 times. Come on now.. do you really lose data that often?

Why do we do this? Because we intentionally keep the pricing one level for personal use, so that those that aren't engaged in making money with my software get subsidized by those that are. Like it or not (and frankly I'm not too keen on it, but it is what it is), I have a fiduciary obligation to you and my team, and I fully expect to be around in a decade developing software for you.

This is not meant to inflame or infuriate. Those that are using the software for gain know the value of the tools we publish and won't have a problem paying for the use as such. Those of you that got caught up in the net need to just open a polite support ticket and we'll take a look at your account. (I sent in three "polite" support tickets and have yet to receive an answer!)

In any case, I want to thank you for your patience as we continue to evolve, and I thank you for your continued support.

Best regards,

Adam Yates
Founder
Boomerang Data Recovery"

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